FAQs

Shipping Cost:

United States: Free Insured Shipping.

International: Free Insured Shipping.

 After an order has been placed, it is sent to our fulfillment center where we will ship your item(s) within 3-5 business days. Below are expected delivery times based on your location.

 

Shipping Time Frames:

US Shipping Time Estimates (Average) : 20-35 Days
International Shipping Time Estimates (Average): 20-35 Days
**Please allow 10-15 additional business days for International orders**

 

I ordered more than one item from a single purchase but did not receive them all at the same time. Why is this?

Since items may ship directly from the manufacturer or from different warehouses, your purchase may arrive in more than one package. Please allow 3-4 weeks for delivery.

How secure is my personal information when making a purchase?

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not stored in anyway by Phone Case Bank. Your information is never sold or given to any parties outside of the processing of your transaction.